You recently made an online purchase and the product was not the same as the description on the website.
Write an email to the website support department in about 150-200 words. Your email should do the following things:
Sample Answer
Dear Lenovo, I am writing this email regarding the product which I have purchased last week, using your online services. I bought a pair of black shoes on 28-May. I have chosen them from the amazon basics department which was giving a good discount. As per the description, mentioned on the website the shoes should come with two color of laces - black and brown. But when I received the item, I got only one set of laces which was black in color. In order to resolve the issue, I would like you to mail me a pair of brown laces as earliest or I can just return the entire package so you can refund in full. I am a regular and happy customer of Amazon's online services so I am looking for the resolution as soon as possible to keep my faith in your services. Regards,
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